Lewis Apartment Communities is the proud recipients of the National Multifamily Customer Service Award for Excellence for ten consecutive years! Being recognized by the CEL & Associates Inc., is truly an honor in the real estate industry.
At Lewis Apartment Communities, our award winning customer service creates an elevated apartment lifestyle tailored to the needs of our guests. We focus on hiring and training employees with a passion for serving our customers. An employees exceptional ability to foster a welcoming environment for our residents is highly valued within our company.
What an Award from CEL & Associates Means to You?
Earning the National Multifamily Customer Service Award for 10 consecutive years ensures that we are dedicated to providing the highest quality of customer service at the Lewis Apartment Communities. As the best in the industry, we set the national example of phenomenal customer care and assistance. We not only provide quality service to our residents, but to our prospective residents that visit our communities on a personal tour.
We Go Above and Beyond for You
Service at the Lewis Apartment Communities, distinguish ourselves by going above and beyond for our customers. We ensure that our team follows up with all of our prospective residents that are interested in renting from one of our communities and invite them to have a personal tour. Our on-site office staff members are always friendly and respond to request with outstanding service. We have Night Service mangers for after hour request and even a team that takes care of 24-hour emergency maintenance. Our on-site maintenance team responds to work order request promptly within 24 hours of submission.
What does it mean to be recognized by the CEL & Associates?
CEL & Associates is a company that ranks and analyzes customer satisfaction on a national scale in order to determine which companies have the highest levels within the industry. The consulting and bench marking firm CEL & Associates, Inc., is nationally recognized for ranking the companies in different size classifications, allowing real estate companies of similar sizes to be measured with one another. As Lewis Apartment Communities continue to grow, we have been the top company in two size classifications over the years. CEL & Associates also recognize individual apartment communities that are selected based on hundreds of thousands of surveys from residents across the nation to receive an “A List” rating. In just the year of 2017 alone, 27 of our communities have earned an “A List” rating.
Your Home Awaits …
at Homecoming at The Preserve – a resort lifestyle apartment community. These apartments in Chino, CA are one of our “A-List” Award Winning Apartment Communities because it is designed to be a great fit for all lifestyles. Click here to learn more.