Five Lewis Apartment Communities Ranked Among the Top 1% Apartments Nationally for Online Reputation by J Turner Research
UPLAND, California – March, 2023 – Five Lewis Apartment Communities ranked among the Elite 1% properties in the nation with the best online reputation for 2022 by J Turner Research, the leading market research firm exclusively serving the multifamily industry. Of the 132,000 plus properties J Turner monitors, 1,984 properties made the top 1% in the ninth annual Elite 1% ORA™ Power Ranking, published by Multifamily Executive (MFE). These five Lewis Apartment Communities located throughout California include the following: Homecoming at The Resort, Lewis’ newest, luxury apartments in Rancho Cucamonga; Santa Barbara in Chino Hills; North Upland Terrace in Upland; Carmel at Woodcreek West in Roseville; and Harvest in Tracy. Each have provided a stellar resident experience to earn a first-class online reputation in 2022.
Developed by J Turner Research, the ORA® Power Ranking is based on monthly online reputation research of over 132,000 properties’ lifetime reviews across multiple review sites and Internet Listing Services (ILSs). Based on a statistical model, J Turner assigns an independent Online Reputation Assessment Score (ORA®) to each property on a scale of 0-100. The ORA® Score determines a property’s rank in the Elite 1% ranking. The national average ORA® Score as of December 2022 was 62.88. Homecoming at the Resort ranked in a tie for first place nationally with a high score of 99.
To be eligible for the 2022 Elite 1% ranking, a property had to register a minimum ORA® Score of 94 as of December 2022. For properties with the same ORA® score, the property with the higher number of reviews ranked higher.
J Turner Research developed the ORA® Score to simplify how online reputation is measured, and it serves as the multifamily industry standard to measure a property’s online reputation. Each month, MFE publishes a ranking of properties and management companies based on their ORA® scores. A property or a management company does not have to be a J Turner Research client to qualify for this ranking. To learn more about ORA®, please visit https://jturner.us/ora.
“We take immense pride in being recognized as an ORA® Elite 1% property by J Turner Research. It takes a continuous focus on our resident’s needs, consistency, and hard work to excel in customer service each and every day. When residents are happy, it reflects in favorable online reputation. Congratulations to our teams at Homecoming at The Resort, Santa Barbara Chino Hills, Carmel at Woodcreek West, Harvest in Tracy, and North Upland Terrace. A sincere thank you goes out to our residents for expressing their appreciation for our community online!” stated Nathan Capelo, Vice President – CA Residential Property Management.
About the Lewis Apartment Communities
With over 40 years of experience, Lewis Apartment Communities is a leader in the development and management of rental communities with apartments for rent in Southern California, Northern California, and Nevada. The Lewis Group has developed more than 12,000 rental homes to date and is dedicated to providing a superior living experience for all residents.
About J Turner Research
J Turner Research is an independent research company focused exclusively on the multifamily industry for two decades. It is the only company to monitor the online reviews and ratings of 132,000+ properties nationwide. J Turner pioneered the Online Reputation Assessment (ORA®) score, which serves as the multifamily industry standard to measure, benchmark, and compare a property/company’s online reputation. The company is the national leader in enhancing resident satisfaction through intelligent resident and prospect survey programs, quantifiable action plans, customized training, and review response service. For more information, visit www.jturnerresearch.com.
